Carbonite 4.0 Launches Version 4 of its Backup Service
Carbonite 4.0 has focused on ease of use with a new Windows experience. Their CEO, David Friend says it has to be easy – “If someone can’t get their data back, we’ve failed,”. What they found out is that when someone has a successful restore experience with Carbonite, they become really strong promoters of the product. Obviously when you need to use the service it is normally in an emergency so when you recover those all important files you cannot help but sing their praises. “And frankly that results in a lot of word-of-mouth sales.” So now you know customer satisfaction drives sales. Now that is a good business model. Try Carbonite’s 15 day free trial CLICK HERE
Phil
